SUCCESS   |   HAPPINESS   |   INNER PEACE

SUCCESS   |   HAPPINESS   |   INNER PEACE

PRIVACY POLICY

I’m committed to ensuring that your privacy is protected.

This privacy policy sets out how I use and protects any information you give when using this website or my services.

Should I ask you to provide certain information by which you can be identified when using this website or my services, you can be assured that it will only be used in accordance with this privacy statement.

I may change this policy from time to time by updating this page. You should check this page each time you use this website to ensure you‘re happy with any changes.

WHAT I COLLECT

When you my website, complete any contact form, sign up for and use my services, send me an email, or communicate with me in any way, you are voluntarily providing me with information that I collect.

This information may include your name, occupation, e-mail address, physical address and phone number.

By providing this information, you consent to this information being collected, used, and stored by me, as described in this Privacy Policy.

WHAT I DO WITH THE INFORMATION YOU PROVIDE

I require this information to understand your needs and provide you with the best possible service, and in particular for the following reasons:

  • Internal record keeping, including storing a copy of any contact form submissions on my website database, storing a copy of any enquiries and email conversations on my computer, mobile devices and cloud services.
  • I use MailChimp as a marketing automation platform. If you sign up to my newsletter list, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their privacy policy and terms.
  • I may periodically send promotional email about new services, special offers or other information which I think you may find interesting using the email address which you have provided if you have given me consent to do so.
  • From time to time, I may also use your information to contact you for market research purposes if you have given me consent to do so. I may contact you by email, phone or mail. I may use the information to customise and improve the services I provide according to your interests.
  • I do not share any customer details with any third parties, other than anyone for whom you have given me your prior consent (e.g. referral to a therapist or counsellor). Where details need to be given, I strictly only give the minimal details that are required for the service to be provided. Any details that are given are still covered under this privacy policy.

I will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

SECURITY

I am committed to ensuring any information you provide me with is secure. In order to prevent unauthorised access or disclosure I have put in place suitable physical and electronic procedures to safeguard and secure the information I collect.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website requesting contact from me, I will add you to my contact database, this information will include your name and email address. I do not share this information with anyone else and I do add these details to my newsletter list, provided you have given me consent to do so as part of that enquiry.
  • If you decide you do not wish to hear from me, you may change your mind at any time by contacting me or by clicking on the unsubscribe link in my emails.
  • I will not share your personal information to third parties unless I have your permission or are required to do so by law.

DATA PROTECTION

You may request details of personal information which I hold about you under the Data Protection Act 1998 (DPA) & EU General Data Protection Regulation (GDPR).

If you would like a copy of the information held on you please e-mail me or if you believe the information I am holding is incorrect, please email me at: john@coachingwithjohn.com.